Shipping Policy – Wavecia
At Wavecia, we utilize trusted shipping carriers such as DHL, FedEx, USPS, and UPS to ensure that your order is delivered safely and on time. Once your order has been dispatched from our warehouse, you will receive a confirmation email along with a tracking number. This will allow you to monitor your shipment and verify that the shipping address provided is accurate and complete.
If any essential information is missing or incorrect, we request that you contact our Customer Support team within 24 hours to avoid delays or issues with your delivery.
Shipping Rates & Delivery Timeframes
Note: Shipping rates vary according to destination zone. The full delivery times and costs are below.
| ZONE A: Australia, Canada, UK, USA | ZONE B: Europe | ZONE C: Asia | ZONE D: Rest of the World | |
|---|---|---|---|---|
| FREE SHIPPING (20-25 Days) | Available on Orders above $139.00 | N/A | N/A | N/A |
| ECONOMY SHIPPING (20-25 Days) | $15.00 | $20.00 | $35.00 | $40.00 |
| STANDARD SHIPPING (10-15 Days) | $25.00 | $30.00 | $45.00 | $45.00 |
| EXPRESS SHIPPING (5-8 Days) | $45.00 | $45.00 | $60.00 | $65.00 |
Important Notes:
- Free shipping applies only for orders over $139.00 in Australia, Canada, the UK, and the USA.
- The handling time is not included in the above table, and it takes around 3-5 business days.
- If your order is over the item limit, there will be extra shipping fees between 20% and 50%, depending on the shipping option (economy, standard, or express).
Damages During Transit
In case your order is damaged during transit, contact our Customer Support team to ask for a refund or make a damage claim.