Money Back Guarantee – Wavecia
At Wavecia, customer satisfaction is our top priority. We are committed to delivering high-quality, value-driven products. If you’re not satisfied with your purchase, we offer a 100% money-back guarantee in accordance with our refund and return policies.
Refund & Cancellation Policy
- Cancellations must be made within 12 hours of placing the order. Requests after this period will not be accepted.
- Refunds will only be processed once the returned product is received and inspected.
- A restocking fee may apply, and original shipping charges will be deducted from the refund amount.
- Items on sale are non-refundable but can be exchanged for products of equal value.
- Return shipping costs are the responsibility of the customer.
Color Disclaimer
Please note that actual product colors may vary slightly due to lighting effects, screen settings, and photo editing. We do our best to ensure product images are as accurate as possible.
Product Replication
We strive to deliver products that closely match their online representations. However, due to copyright compliance and variations in raw materials, slight differences in design or finish may occur.
Free Shipping Policy
Wavecia offers free shipping to customers in Australia, the UK, the USA, and Canada, thanks to our fulfillment partners located in these regions.
Shipping for Other Locations
- A flat shipping fee of $20 applies to orders outside the regions listed above.
- Remote areas may be subject to additional customs duties or surcharges, payable by the customer.
- Shipping fees are non-refundable, even in the case of returned items.
Color Selection Note
Customers may choose their preferred color, but due to differences in leather dyeing and finishing techniques, slight variations may occur.
Premium Quality Custom-Made Jackets
Every jacket by Wavecia is custom-made from 100% genuine leather, offering superior durability, comfort, and craftsmanship. Our commitment to quality ensures each piece meets your expectations.